Peak Group

Privacy Policy

                      Privacy Policy

Last Updated: [01/10/2025]

1. Introduction

This Privacy Policy explains how PEAK Group (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you access or use our forex and cryptocurrency trading website, platform, mobile applications, and any related services (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy.

 

2. Information We Collect

2.1 Personal Information You Provide

We may collect the following information directly from you when you register or interact with our Services:

  • Full name
  • Email address and phone number
  • Date of birth
  • Residential address
  • Account credentials
  • Government-issued identification for KYC/AML verification
  • Financial information (bank details, wallet addresses, payment info)
  • Trading activity and transaction history

2.2 Automatically Collected Information

When you use our Services, we may automatically collect:

  • IP address
  • Device identifiers
  • Browser type and operating system
  • Cookies and tracking data
  • Log files and usage data
  • Geolocation data (where permitted)

2.3 Information From Third Parties

We may receive information from:

  • Identity verification providers
  • Payment processors
  • Blockchain analytics services
  • Marketing or referral partners

 

3. How We Use Your Information

We use your information to:

  • Create and maintain your trading account
  • Process deposits, withdrawals, and trading orders
  • Comply with legal and regulatory obligations (KYC/AML)
  • Monitor for fraud, suspicious activity, and platform security
  • Improve and personalize your user experience
  • Provide customer support
  • Send important updates, notifications, or marketing communications (where permitted)

 

4. Legal Basis for Processing (For Users in the EEA/UK)

We process your personal data on the following legal bases:

  • Contract performance: To provide trading services
  • Legal obligation: Compliance with AML, counter-terrorism financing, taxation, and regulatory requirements
  • Legitimate interest: Security, fraud prevention, service improvement
  • Consent: Where required for marketing or certain data collection technologies

 

5. How We Share Your Information

We may share your information with:

  • Regulatory and governmental authorities upon lawful request
  • KYC/AML service providers
  • Banks, payment processors, and financial institutions
  • Blockchain analytics providers
  • Third-party vendors assisting with IT, hosting, analytics, or customer support
  • Professional advisors, including auditors and legal counsel

We never sell your personal data.

 

6. International Data Transfers

Your information may be transferred to and stored in countries outside your jurisdiction.
We ensure adequate safeguards through:

  • Standard contractual clauses (SCCs)
  • Data processing agreements
  • Compliance with applicable data protection laws

 

7. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to:

  • Authenticate users
  • Analyze platform performance
  • Provide personalized content
  • Detect fraudulent behavior

You may modify your browser settings to block cookies, but some features may not function properly.

 

8. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Multi-factor authentication (MFA)
  • Secure server infrastructure
  • Regular security audits and monitoring

However, no method of transmission over the Internet is completely secure. You use the Services at your own risk.

 

9. Data Retention

We retain personal data for as long as necessary to:

  • Provide the Services
  • Comply with legal, tax, and regulatory obligations
  • Maintain accurate financial and trading records

Retention periods may vary by jurisdiction.

 

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (where applicable)
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

Submit requests to: legal@peakgroupeu.com

 

11. Children’s Privacy

Our Services are not intended for individuals under 18.
We do not knowingly collect personal information from minors.

 

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those external platforms.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
All updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

 

14. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

[Your Company Name]
Email: support@peakgroupeu.com